Commerzbank AG Singapore

Your report of (potential) violations

Help to clarify (possible) violations of laws, regulatory or internal regulations and to take action against them. Use our whistleblowing system for your report.

  • Any reasonable suspicion of an actual or potential violation of law, regulatory or internal regulations relating to the Singapore Branch may be reported.

  • If you do not want to submit the report internally, you can also send a message to the following location:

    Monetary Authority of Singapore:

  • The BKMS® system is not an emergency system. For blocking and/or loss notifications, please continue to contact the known hotlines, mailboxes or contact persons.

  • Complaints from customers about products and services of the Bank and our subsidiaries are not whistleblowing reports. For Complaints you can use the known ways and help to improve the quality of our products and our advice. We treat your reports as strictly confidential. We protect the legitimate interests of all parties involved in compliance with the relevant legal requirements.

  • If you decide not to report via our whistleblowing system, you can also send your information as follows:

    Commerzbank AG
    Singapore Branch
    Group Compliance
    128 Beach Road
    #17-01 Guoco Midtown
    Singapore 189773

If your report is based on possible misconduct by Management and/or the Singapore Compliance Department, you can select "Management involved" when registering. In this case, your report, including all information and uploaded files, will be forwarded to the Compliance Department of the Commerzbank AG Group, Germany.

How can I dispatch a report where I have concerns about a potential conflict of interest?
What kind of data should not be collected in the report?
How does an anonymous report work and how do I set up a mailbox in the system?
How do I get feedback and remain anonymous?
What kind of reports should be sent via the system?