Commerzbank AG United Kingdom

Join the Fight against Financial Crime and legal/ regulatory and internal Breaches!

Economic damage caused by financial crime (e.g. fraud, theft, embezzlement or corruption) and other internal or legal/ regulatory misbehaviour is ever-increasing. Financial crime can also damage a company's reputation and may even threaten its very existence.

Commerzbank is committed to fighting such misbehaviour, past and present. To prevent and detect such activities, we encourage you to use the usual speak up channels to escalate these concerns; however, we understand that there are circumstances where people may not feel comfortable doing so. Reports from employees, clients or third parties lead to the discovery of such activities, their investigation and prosecution.

Therefore, Commerzbank has introduced an electronic reporting system for such reports. This is supplemental to the existing reporting channels to managers, Internal Audit and Compliance. However, you can also submit your information to the local regulator, Financial Conduct Authority, following their Whistleblowing online platform. You can of course also submit your information by written letter to the address or fax number mentioned below.

The BKMS® System (Business Keeper Monitoring System) is an internet-based application that enables employees, clients and third parties to report financial crime and breaches of legal, regulatory and internal requirements (whether against or within the Bank). And they can do this anonymously if needed.

BKMS® enables the set-up of a dedicated mailbox for you to handle your report and any later communications. Commerzbank is committed to creating a safe, secure and ethical place to work. The reports made in the hotline are anonymous, if desired, and the associated investigatory records will remain confidential.

Commerzbank has set up the BKMS® System for the reporting of financial crime and breaches of legal, regulatory and internal requirements. Reports outside of this focus should be handled through other channels. The BKMS® System is not an emergency system (see “What reports should be submitted via the system?”).

Commerzbank acknowledges that the protection of whistleblowers in the BKMS® System tool and throughout its entire review process is an important part of the Bank`s integrity framework. All reports will be treated as being made in good faith.

Commerzbank does not tolerate retaliation against those who raise concerns and consider any such actions as a potential disciplinary matter.

Please note: you should use the BKMS®-Portal on this internet webpage to submit reports only for the below-mentioned entity. For reports affecting other Commerzbank Group entities, please use the relevant BKMS®-Portal on that entity´s internet site, or see the links listed on the Commerzbank Group internet site.

Why should I submit a report?
What reports should be submitted via the system?
How does an anonymous report work, and how can I set up a postbox?
How can I receive feedback and yet still remain anonymous?