Why should I submit a report?

Compliance with the law and internal guidelines is an integral part of a positive and trusting corporate culture.

Perhaps you are aware of harmful behaviour or risks that endanger the company. Your report will help us uncover reputational and financial damage early on and thereby secure trust in our brand and the ongoing success of the company.

What kind of reports can be submitted?

Reports about breaches of the law and internal guidelines can be submitted.

You will receive detailed information on the different report categories during the reporting process.

This whistleblowing system is not designed to handle emergency calls. In case of immediate risk to people, please use the public emergency numbers.

How do I submit a report and set up a postbox?

If you wish to submit a report (either giving your name or anonymously), click the ‘Submit report’ button at the top of our introduction page.

There are 4 steps in the reporting process:

1. First, you will be asked to read information on how to protect your anonymity and to answer a security query.
2. On the next page, you will be asked to specify the relevant report category.
3. On the reporting page, please enter the information you are providing in your own words and answer questions about the case by selecting the appropriate responses. You can type up to 5000 characters into the free text field (which corresponds to a full A4 page). You may also attach a file of up to 5 MB to support your report. Please bear in mind that electronic documents can contain information about the author. After submitting your report, you will receive a reference number as proof of submission.
4. After this, please set up your personal, secured postbox. We will use this postbox to give you feedback, answer your questions and inform you about the progress of your report.

If you already have set up a secured postbox, you can access it directly via the ‘Login’ button. Here, too, you will have to answer a security query first.

As long as you do not enter any data that could reveal your identity, BKMS^® System will protect your anonymity.

We would like to assure you that we are only interested in the information you are reporting. Our objective is to detect misconduct and prevent financial loss and reputational damage.

How do I receive feedback and remain anonymous at the same time?

The BKMS^® System process used here is designed to protect the whistleblower’s identity. The system’s anonymity protection function has been certified.

When you set up your secured postbox, please choose your pseudonym/ user name and password yourself. This login information is not visible to anyone except you.

Your report is kept anonymous through encryption and other specialised security measures at all times. You do not have to provide any personal information if you wish to submit a report anonymously. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Please do not use any device provided by your employer, such as a PC or smartphone, to submit your report.

Via the secured postbox, the Case Manager for your report will give you feedback on the status of your report or ask you questions if details need to be clarified – you will continue to remain anonymous throughout the dialogue. We are interested in reports to avoid damage or loss to the company, not in you as a person.