Sberbank Europe employees are reliable partners for our customers. We are true to our word, keep our promises and accept responsibility for our actions. We act in our customers' and the bank's interest and observe statutory and regulatory rules with respect to all of our activities. If individuals in our company infringe these principles, they damage our company and, in extreme cases, can put the long-term success of Sberbank Europe at risk. Internal information on such misconduct can make an important contribution to avoiding or minimizing any such damages and can help us to safeguard the reputation of Sberbank Europe and its subsidiaries.
For this reason, we have decided to supplement our existing communication channels for this type of information with a standardized whistleblower system, the BKMS® Incident Reporting (Business Keeper Monitoring System).
This whistleblower system, is a high security communications platform and provides you with the opportunity to submit reports about certain serious abuses in your company anonymously. With your report, you make a responsible contribution to fight against any potential irregular or illegal activity.
Incident Reporting is available exclusively for reports on facts available, which fall into one of the following categories:
- Theft/ embezzlement
- Money laundering/ financing of terrorism
- Violations of legal or regulatory provisions/ regulations
- I seek advice - Compliance Officer
Please report only information which you are convinced to be correct to the best of your knowledge and belief, and be aware that casting suspicion on someone else can result in serious consequences. For further guidance, please refer to our Whistleblowing Policy.
Once you have submitted your report, you can set up an (anonymous) electronic postbox; this allows you to enter into a dialogue to provide more specific information or to receive feedback about the current state of progress.