The observance of laws and regulations is a central aspect of our business conduct.
We conduct our business on the basis of a responsible approach that aims to create sustainable value and meet the needs and wishes of our customers. Compliance with statutory requirements and internal regulations is our clear claim. If any laws or regulations have been violated in spite of this, we want to investigate the matter and initiate appropriate measures.
At ERGO, we strive for open and trustful communication with our customers, partners and stakeholders and wish to address critical cases or information directly. In some situations, however, providing direct information is not possible or reasonable. For such cases, ERGO offers this portal as an additional option.
It allows for the confidential submission of reports about possible violations of laws or regulations. Submitted reports are processed by the ERGO compliance department. Depending on the situation, other relevant authorities such as the internal auditing department or the data protection officer may be involved.
You are free to submit reports completely anonymously if you so wish. You are not obliged to enter any data which allows for conclusions to be drawn about your identity at any stage of the reporting process.
Important: we urge the whistleblowers to verify all information to the best of their knowledge. The deliberate submission of wrong information may result in criminal or civil penalties.