BKMS System
Merck KGaA
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Compliance – Speak Up

Dear whistleblower,

For us, doing business responsibly means: watching, listening, becoming better. We consider the interests of our employees, customers and stakeholders as well as society – this is how we ensure the success of our company. This is anchored within our company strategy and our code of conduct.

If you have concrete information that we are not living up to this standard and you have observed behaviours that violate the principles of our code of conduct, our internal rules or even laws, we ask that you share this information with us and actively assist in the investigation. Only this way is it possible for us to address problems in our company correctly and avert serious damage to the company and its employees.

You are therefore sincerely invited to report your concerns to us via this portal in writing or by telephone. If you wish to remain anonymous and do not want to share your contact information with us, we ask that you also set up a secured postbox and check it regularly. This will allow us to communicate with you in writing, ask additional questions that are essential for the investigation and inform you of the progress of the investigation.

Your protection as a whistleblower is very important to us, and we offer you here a communication platform for the submission of reports that is protected with the latest technologies. You will remain anonymous throughout all phases of the process, including during your dialogue with us, if you so desire.

We would like to thank you in advance for your assistance!

If you would like to send your first report, please click here:
If you have already set up a postbox, you may login here:
  • How does a report work, how do I set up a postbox?

    If you wish to submit a report (either by name or anonymously), click the “Submit report” button on the top left of our introduction page.

    The reporting process consists of 4 steps:

    1. First, you will be asked to read the information on data protection and the protection of your anonymity and to answer a security query.
    2. On the following page, you will be asked about the category of your report.
    3. On the report page, you can elaborate on your report in your own words and answer questions about the case by simply selecting responses. You can enter up to 5,000 characters into the free text field, which corresponds to a full page. You may also submit a file of up to 5 MB to support your report. Please bear in mind that documents can contain information about the author. Following the submission of your report, you will receive a reference number to confirm that you have sent this report.
    4. We ask that you then set up your own secured postbox. This allows us to communicate with you and ask any additional questions, which are often essential for the investigation, as well as provide you with feedback on the progress of the investigation. You will also remain anonymous during the dialogue, if you wish.
    If you already have a secured postbox, you can access it directly via the “Login” button. First, you will have to answer a security query.

    As long as you do not enter any data that could reveal your identity, the BKMS® System protects your anonymity.

  • How do I get feedback but still remain anonymous?

    The BKMS® process places the utmost importance on protecting the whistleblower. The system’s anonymity protection function is certified by an independent body.

    Via a secured postbox, an examiner will give you feedback about the further processing of your information, or ask you questions if some details are still unclear - you remain anonymous throughout the dialogue.

    When setting up your secured postbox, please select your own pseudonym/user name and password. Your report is kept anonymous through encryption and other specialised security measures. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Please do not use a computer provided by your employer to submit your report.

    We are interested in reports to avoid damage, not in you as a whistleblower.

  • More information on the SpeakUp Line.

    Additional information for our employees on the SpeakUp Line can be found on our intranet page.