You are now in a technical environment which is only accessible to you and us, the ombudsmen of Volkswagen AG, in which you can send a report to us via the BKMS® System. The ombudsmen of the Volkswagen Group offer you in addition to the usual communication channels with the BKMS® System an electronic platform for your report which is especially secure in technical terms. Through this, you can send your information to us confidentially. Once you have sent your report, you can set up a secured postbox, so that we can communicate with you. You can find further information here.
Your report will be promptly processed by Mr. Rohrbach or Dr. Buchert. As ombudsmen we would prefer to communicate with you personally and would therefore ask you to disclose your identity. Our obligation of secrecy and our right of lawyers to refuse to give evidence protect you reliably and sustainably. We, the ombudsmen, will not reveal your name towards a third party, unless you, as the whistleblower, expressly agree to the disclosure of your name. In case you prefer to not disclose your identity to us, the ombudsmen, you can enter into a dialogue with us – without disclosing your identity – via the secured postbox.
Please bear in mind that confidential reports without the possibility of follow up are, from experience, not a sound basis for the clarification of matters. Therefore, we would ask you to set up a postbox.
