BKMS System
Siemens Healthineers Data Privacy
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Welcome to the Siemens Healthineers Data Privacy Breach and Information Portal

As Siemens Healthineers, we are fully committed to compliance with data privacy laws and regulations in our organization and across our products, solutions and services. Protecting the security and privacy of personal data of our employees, customers, suppliers and partners is of great importance to Siemens Healthineers.

This Data Privacy Breach and Information Portal allows you to contact us with information about a potential personal data breach and with a request for information on how Siemens Healthineers processes your personal data.

In case of a personal data breach - such as an unauthorized disclosure or access of personal data - the breach has to be addressed in an appropriate and timely manner to avoid physical, material or other damage to individuals. Please share any information about incidents that affect personal data with us immediately as we may also have to inform the supervisory authority about personal data breaches within 72 hours. Please also submit a report if you are not sure whether the incident qualifies as a personal data breach. We will review all information we receive carefully and decide on further steps.

You can also use this portal to request information on how Siemens Healthineers processes your personal data or exercise your privacy rights.

Siemens Healthineers will always use best efforts to investigate and review potential personal data breaches carefully and address and settle any requests or complaints brought to our attention.

But we also need your help, so let’s work together to guarantee that the protection of personal data is ensured at Siemens Healthineers at all times.

If you would like to send your first notification or request, please click here:
If you have already set up a postbox, you may login here:
  • Where can I find more information on how my personal data is used by Siemens Healthineers?

    As a customer, supplier, vendor or partner, you can find information about how Siemens Healthineers processes your personal data in the Siemens Healthineers Business Partner Privacy Notice which you can access here. It provides you with information about the personal data that we process in connection with the use of our websites, applications and online platforms as well as in the context of a person’s business relationship with Siemens Healthineers.

    If you are a current employee of Siemens Healthineers, the Employee Privacy Notice describes the privacy practices of Siemens companies, explains how we will generally use and protect the personal data which we collects about you, and summarizes your rights in relation to that data. You can find the Siemens Employee Privacy Notice by using CARL or by visiting the Siemens Healthineers Data Privacy Intranet site.

  • What is a personal data breach?

    A personal data breach is a breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data.

    Examples for a personal data breach:

    • the personal data has been deleted either accidentally or by an unauthorized person, e.g. critical medical data about patients is unavailable
    • personal data has been altered, corrupted, or is no longer complete
    • the data may still exist, but the controller has lost control or access to it, e.g. because a USB drive or another data storage medium that contains personal data is lost or was stolen
    • disclosure of personal data to or access by recipients who are not authorized to receive or access the data, e.g. documents containing personal data where sent to the wrong person; a service provider was given access to a tool containing information about hundreds of employee information even though this was not a requirement to perform the services; a hacker has gained access to a Siemens Healthineers database

    Personal data is information that relates to an identified or identifiable individual (natural person) such as an individual’s name, contact information, online identifier, health information, income, cultural profile or customer ID.

  • How do I use this Portal?

    If you would like to send a personal or anonymous message regarding a potential personal data breach or would like to ask for information, click on the "Submit report" button at the top left of our introduction page.

    The process comprises 5 steps:

    1. First, you are asked to read an information text to protect your anonymity and to answer a security question.
    2. On the following page you will be asked if you would like to report a potential personal data breach or if you would like to request information.
    3. On the following page, formulate your notification or request in your own words and answer questions about a potential personal data breach or your request by simply selecting an answer. You can also send a file of up to 5 MB to support your notification or request. Remember that documents may contain information about the author. After sending your message you will receive a reference number as proof that you have sent this message.
    4. Subsequently, if you have made a report of a potential personal data breach and wish to remain anonymous, you can set up your own protected postbox. You will receive feedback from us, answer questions and be informed about the progress of your notification. If you contact us to obtain information about the processing of your personal data, we understandably need your contact data, anonymous inquiries cannot be answered.
    5. If you already have a protected postbox, you can access it directly by clicking on the "Login" button. Here, too, you must first confirm the security prompt.

    Please note the following information regarding a potential personal data breach: As long as you do not enter any personal data yourself, the BKMS® system protects your anonymity technically. We assure you that we are only interested in the case you have reported.

  • How can I receive feedback regarding my breach notification and still remain anonymous?

    The most important principle of the BKMS® process used here is the protection of the informant in the event of a potential data privacy breach. The functionality of anonymity protection is certified by an independent body.

    When setting up your protected postbox, choose your own pseudonym/user name and password. Your message is kept anonymous by encryption and other special security routines. You will never be asked for personal information during the registration process. Do not enter any personal data. Please do not use a PC provided by your employer.

    Through the protected postbox, Siemens Healthineers will give you feedback on what happens to your notice, or ask questions if details are still unclear - you remain anonymous during the dialog.